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Frequently Asked Questions about 3tbet

Everything you need to know about registration, bonuses, Pix deposits, withdrawals, Sports Betting, and casino at the 3tbet — answered directly, no runaround.

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Categories of FAQ

Click a category to jump straight to the questions that matter to you.

Registration & Account

How to create your account at 3tbet, age requirements, identity verification (KYC), CPF, account recovery, and account closure.

7 questions
Bonuses & Promotions

100% welcome bonus up to R$ 500.00, rollover, validity, reload promotions, cashback, and how to claim each offer at 3tbet.

6 questions
Deposits & Payments

Pix, bank slip, credit and debit card, PicPay, Mercado Pago, and TED transfer — methods, limits, fees, and processing times on the 3tbet.

5 questions
Withdrawals

How to withdraw at 3tbet, Pix processing times, minimum and maximum limits, identity verification, and the status of pending requests.

5 questions
Sports Betting

Brasileirão, Copa do Brasil, Libertadores, live betting, cash out, how odds work, and what happens to bets on canceled matches.

6 questions
Casino & Crash Games

Aviator, Spaceman, live roulette, slots — how they work, what Provably Fair means, betting limits, available providers, and RTP at 3tbet.

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Registration & Account

Go to the registration page of the 3tbet and fill in: full name, email, CPF, phone number, and a password. Confirm the verification email that will arrive within seconds — and that's it, your account is active. The whole process takes less than 2 minutes and no documentation is required at this stage. Identity verification (KYC) is only needed before your first withdrawal above R$ 300.00. You can deposit via Pix and start betting immediately after confirming your email.

18 years of age or older. The 3tbet strictly prohibits access by anyone under 18 — no exceptions. When creating an account, you confirm you are 18 or older. The date of birth you provide is validated against your registered CPF. Any account identified as belonging to a minor is closed immediately and deposits are returned to the legal guardian. If you suspect a minor has created an account, contact suporte@3tbet.best.

The KYC (identity verification) process at 3tbet is required before your first withdrawal above R$ 300.00. To complete verification, you will need to submit: a photo ID (RG, CNH, or passport), proof of address issued within the last 90 days, and a selfie holding your document next to your face. Review takes up to 24 business hours in most cases. While waiting for approval, you can continue depositing and betting normally.

On the login page at 3tbet, click "Forgot your password?" below the password field. Enter the email address on your account and you will receive a reset link within a few minutes — check your spam folder too. The link is valid for 30 minutes. After resetting your password, all active sessions are automatically terminated for security and you will need to log in again on all devices. If you no longer have access to your registered email, contact suporte@3tbet.best.

No. The 3tbet allows only one account per CPF. Multiple accounts linked to the same CPF — even if created with different email addresses — are automatically detected and closed. Bonus balances are cancelled; the real balance from the primary account is returned to the holder. This rule exists to ensure fair bonus distribution and betting integrity. If you are having trouble accessing your account, use the password recovery process or contact support.

Go to "Settings" → "Responsible Gaming" → "Self-Exclusion" and select "Permanent". There is a 7-day cooling-off period before the account is permanently closed. During that time, any available real-money balance is processed for withdrawal via Pix to your registered account. Bonus balances with unmet rollover requirements are cancelled. Once the account is closed, it is not possible to create a new account at 3tbet with the same CPF. The process can also be requested by email at suporte@3tbet.best with the subject line "Account Closure".

Yes. The 3tbet works entirely through your mobile browser — Chrome, Safari, Firefox, or any other. No app download required. The registration form was designed for small screens and performs well even on slower 4G connections. For quick access in the future, you can save the 3tbet to your phone's home screen via the browser menu ("Add to Home Screen" in Chrome, or "Add to Home Screen" in iPhone Safari).

Bonuses & Promotions

When you create your account at the 3tbet and make your first deposit, you automatically receive a 100% match bonus on the deposited amount, up to BRL 500.00. Examples: deposit BRL 100.00 → receive BRL 100.00 in bonus; deposit BRL 500.00 or more → receive BRL 500.00 in bonus. The bonus is credited immediately after the deposit is confirmed — no promo code needed. It appears in a separate balance from your real money, with the remaining rollover requirement displayed.

Rollover is the total amount you need to wager before you can withdraw the bonus. At the 3tbet, the rollover requirement for the welcome bonus is 5× the bonus amount received. Example: you received BRL 200.00 in bonus → you need to place BRL 1,000.00 in qualifying bets. Qualifying bets include: sports with odds of 1.50 or higher (Brasileirão, Copa do Brasil, Libertadores, volleyball, basketball/NBB, MMA/UFC, tennis, e-sports), crash games (Aviator, Spaceman, JetX, Mines, Plinko), and slots. Rollover progress is displayed in real time in your account dashboard.

The welcome bonus at 3tbet is valid for 30 days from the credit date. If the rollover is not completed within that period, the bonus balance is automatically cancelled — with no impact on your real balance. The remaining day counter is visible in your account dashboard. To make the most of it, we recommend starting to use the bonus right after your first deposit, spreading your bets across the 30 days in a way that fits your budget.

In addition to the welcome bonus, the 3tbet runs a regular promotions schedule for active players: weekly reload bonuses (a percentage applied to reloads made on specific days), Sports Betting cashback (a percentage of losses returned as bonus), tournament-specific promotions (e.g., Brasileirão rounds or Copa do Brasil matches), and free bets on selected events. Active promotions are displayed in the "Promotions" section of your account dashboard after logging in.

No. The welcome bonus at 3tbet is automatic for all new users who make their first deposit — no code needs to be entered. If you received a referral code from a friend or through a specific promotion, enter it in the "Promotional code" field during registration to secure any additional benefits. The field is optional and does not need to be filled in to receive the standard 100% bonus up to R$ 500.00.

Not directly. Bonus balance can only be converted to real money after the rollover requirement is met (5× the bonus amount). Until then, the bonus can be used to place bets and play, but cannot be withdrawn. Your real balance (money you deposited) can be withdrawn at any time, regardless of the rollover — no requirements apply. Once the rollover is complete, the converted amount is automatically moved to your real balance and becomes available for withdrawal via Pix.

Deposits & Payments

The 3tbet accepts all major payment methods in Brazil: Pix (recommended — instant and fee-free), boleto bancário, credit card, debit card, PicPay, Mercado Pago, and TED bank transfer through the main banks (Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others). All methods are available in the deposits section of your account dashboard after logging in. The 3tbet does not charge fees on deposits — occasionally, your card provider may apply its own fee.

The minimum deposit at 3tbet is R$ 20.00 for all available payment methods. There is no fixed maximum for Pix deposits — the limit is set by your bank. For credit cards and boleto, limits may vary depending on the card operator and issuing bank. Pix deposits are credited to your account within seconds, at any time of day, including weekends and holidays.

Pix deposits usually appear within seconds. If your balance hasn't been credited after 10 minutes, check: (1) whether the Pix was confirmed as "paid" in your banking app — not just initiated; (2) whether the Pix receipt shows the recipient as 3tbet. If everything looks correct and the deposit does not appear after 30 minutes, contact support via live chat or at suporte@3tbet.best and send your payment receipt. For bank slips, processing can take up to 1 business hour after payment.

The 3tbet does not charge any fees on deposits. The amount you deposit is credited in full to your account. The only situation where an additional charge may apply is with credit card use — your card operator or issuing bank may treat the transaction as an "international purchase" or "cash advance" and apply their own fee. To avoid any charges, Pix is the best option: free, instant, and available 24 hours a day.

In the deposits section at 3tbet, select Pix and enter the amount you want to deposit. The platform generates a QR code and a Pix key — choose whichever method works best for you. Open your bank app (Nubank, Itaú, Bradesco, Banco do Brasil, Inter, PicPay, or any other), go to the Pix section, scan the QR code or paste the key, and confirm the payment. The credit will appear in your account on the 3tbet in seconds. Each generated QR code is valid for 30 minutes — if it expires, simply generate a new one.

Withdrawals

Go to your account dashboard at 3tbet, go to the withdrawals section, enter the amount you want to withdraw, and provide your destination Pix key. The Pix key must be linked to the same CPF as the account holder — this protects against fraudulent withdrawals to third-party accounts. Confirm the request. Pix withdrawals are processed in under 5 minutes in the vast majority of cases. If the account has not yet completed identity verification (KYC) for withdrawals above R$ 300.00, verification must be completed before the withdrawal is released.

Pix withdrawals at 3tbet are processed in under 5 minutes in most cases — sometimes instantly. Processing runs 24 hours a day, 7 days a week, including weekends and holidays. In situations requiring manual review (withdrawals above a certain amount or accounts without completed KYC), processing may take up to 24 business hours. If your withdrawal has not arrived after 1 hour with no review notification, contact support.

The minimum withdrawal at 3tbet is BRL 20.00 via Pix. The maximum limit per transaction and per period (daily, weekly) varies according to your account verification level. Accounts with full KYC have higher limits. For withdrawals above BRL 10,000.00, additional review may be required in accordance with anti-money laundering regulations. The exact limits for your account level are shown in the withdrawals section of your dashboard after logging in.

The most common reasons for a withdrawal being declined at 3tbet are: (1) the Pix key provided is not linked to the same CPF as the account — withdrawals are only released to accounts under the account holder's CPF; (2) KYC (identity verification) has not been completed for withdrawals above R$ 300.00; (3) there is a pending bonus rollover — bonus balance cannot be withdrawn before the rollover is met, but real balance can; (4) suspicious activity triggered a manual review. In all cases, the reason is included in the declined withdrawal notification. Questions: suporte@3tbet.best.

Pix withdrawals are processed quickly at 3tbet — in most cases in under 5 minutes. If processing has not yet started, you can cancel the withdrawal in the transaction history section of your account dashboard. Once processing has begun, cancellation is no longer possible. If your withdrawal has been showing as "Pending" for more than 1 hour, contact support via chat or at suporte@3tbet.best to check the status and, if applicable, request cancellation.

Sports Betting

The 3tbet covers the major leagues in Brazil and around the world: Brasileirão Série A and B, Copa do Brasil, Copa do Nordeste, Libertadores, Sul-Americana, Campeonato Carioca, Campeonato Paulista, Premier League (England), La Liga (Spain), Bundesliga (Germany), Italian Serie A, Champions League, and Europa League. For each match, dozens of markets are available: full-time result, Asian and European handicap, total goals, both teams to score, corners, cards, top scorer, half-time result, and more.

Live betting at 3tbet let you bet on matches already in progress, with odds updated in real time as the game unfolds. The live betting feed is in the "Live" section of the platform, where you can see all ongoing events with available odds. Bets are processed in seconds — during high-volatility moments (goals, red cards), odds may be temporarily suspended. Cash out (closing your bet before the final result) is available on major matches and markets.

Cash out is the option to settle a bet before the final result — receiving a partial amount calculated based on current market odds. If your bet is winning, you receive less than the full payout but lock in a profit. If it's losing, you can recover part of your stake before losing it all. At 3tbet, cash out is available for single and parlay bets on selected events. The option appears in your open bets history when it is available for that specific bet.

If an event is canceled, the bet is voided and the staked amount is returned to your account balance at 3tbet. If the event is postponed and takes place within 48 hours of the original date, the bet remains valid for the final result. If the event is held more than 48 hours after the original date, the bet is voided and the stake returned. In parlay bets, any canceled or postponed-beyond-the-deadline selection is treated as "void" — the parlay remains valid with the remaining selections, and the voided event's odds are replaced with 1.00.

The 3tbet covers more than 30 sports. Top picks for Brazilian fans include: volleyball (Superliga men's and women's, Nations League), basketball (NBB and NBA), MMA and UFC (with betting on every fight on the main card and prelims), tennis (ATP, WTA, Grand Slams), Formula 1, e-sports (CS2, League of Legends, Valorant, DOTA 2), boxing, futsal, and beach soccer. Each sport has its own specific markets — from final result to more detailed bets by period or match moment.

A parlay (or accumulator) lets you combine two or more events into a single bet — the odds multiply, which increases your potential payout. To win, every selection must be correct. Example: you bet on Flamengo to win (odds 1.80) + Palmeiras to win (odds 1.70) in a parlay. The combined odds are 1.80 × 1.70 = 3.06. If both teams win, you receive 3.06× your stake. At 3tbet, to add a selection to a multi bet, simply click the "+" on the previous bet before confirming.

Casino & Crash Games

In the crash games at 3tbet — such as Aviator, Spaceman, and JetX — the multiplier starts at 1.00× and keeps climbing. You need to cash out before the plane, rocket, or object in the round "crashes." If you cash out in time, you receive your stake multiplied by the multiplier at the moment of withdrawal. If you do not cash out before the crash, your stake is lost. Each round uses Provably Fair technology — the outcome of every round is independently and mathematically verifiable, ensuring there is no manipulation. Bets from BRL 1.00 per round.

Provably Fair is a transparency system used in crash games at 3tbet that lets any player mathematically verify whether a round's result was generated fairly — with no manipulation. It works through cryptography: before each round, an encrypted hash of the result is generated and published. After the round, you can use that hash to confirm the result was not altered. This technology is used by Aviator (Spribe), Spaceman (Pragmatic Play), JetX, and other crash games available on the platform.

The live casino at 3tbet offers real dealer tables via high-quality live streaming, available 24 hours a day. The main games include: European and American roulette, blackjack (including multihand and VIP), baccarat, casino hold'em, lightning roulette, crazy time, monopoly live, and dream catcher. Available providers are Evolution Gaming, Pragmatic Play Live, and Ezugi — all internationally licensed. The tables are accessible directly from your mobile device after logging in, with no installation required.

The 3tbet offers hundreds of slots from leading international providers, including Pragmatic Play, Hacksaw Gaming, Nolimit City, NetEnt, and others. The most popular titles among Brazilian players include Gates of Olympus, Sweet Bonanza, Dog House, Starlight Princess, and Book of Dead. RTP (Return to Player) is the average percentage of wagered money that a game returns to players over many rounds. A slot with 96% RTP returns R$ 96.00 for every R$ 100.00 wagered on average — but this is calculated over millions of rounds and does not guarantee any individual result.

Bet limits vary by game at 3tbet. Crash games like Aviator accept bets from BRL 1.00 per round. Slots have minimum bets that typically range between BRL 0.20 and BRL 2.00 per spin, depending on the game and provider. In the live casino, entry-level roulette and blackjack tables usually have a minimum of BRL 2.00 per round. VIP tables carry higher minimum and maximum limits. The exact limits for each game are shown in the interface before you start playing.

Yes. The casino games available at the 3tbet are provided by internationally licensed suppliers — Pragmatic Play, Evolution Gaming, Spribe, and others — whose RNGs (random number generators) are regularly audited by independent laboratories such as eCOGRA, iTech Labs, and BMM Testlabs. Crash games with Provably Fair technology allow each round to be individually verified by the player themselves. The 3tbet does not develop games in-house — it uses only products from certified providers, which guarantees the fairness of all results.

Account & Security

Yes. The 3tbet uses 256-bit SSL encryption on all communications — the same standard used by Brazilian digital banks like Nubank and Itaú. Credit card data is tokenized by the payment processor and never stored in readable form. Passwords are stored with secure hashing (bcrypt), meaning even the 3tbet can see your password. The site operates in compliance with the LGPD (Lei Geral de Proteção de Dados). Details about the handling of personal data are available in the Privacy Policy.

Accounts at 3tbet can be blocked for two main reasons. First: a security lock after 5 failed login attempts — check your email for the unlock link or contact suporte@3tbet.best. Second: self-exclusion activated by the user through the responsible gambling tools — in this case, the block is intentional and has a set duration that cannot be shortened. In rare cases, accounts may be suspended due to suspected irregular activity — in such situations, support will reach out to explain the next steps.

To update the email or phone number linked to your account at 3tbet, go to "Settings" → "Personal Details" in your account dashboard. Some changes require email or SMS verification before they take effect — this is in place to ensure only you can update your contact information. If you cannot access the settings, reach out to suporte@3tbet.best with the subject line "Data Update" — identity verification will be required to process the change manually.

The support team at 3tbet offers support in Brazilian Portuguese through two channels: live chat available every day directly on the platform (accessible after logging in via the chat icon at the bottom of the screen) and email at suporte@3tbet.best. Requests related to responsible gambling, account security, and withdrawals are handled as a priority. To speed things up, include the subject when opening a ticket and, where applicable, attach relevant screenshots or proof documents.

Responsible Gambling

Go to "Settings" → "Responsible Gaming" → "Self-Exclusion" in your account dashboard at 3tbet. Choose a period: 24 hours, 7 days, 30 days, 90 days, or permanent. Confirm with your password. The block takes effect immediately — with no reversal possible before the period ends. For permanent self-exclusion, there is a 7-day reflection period before it takes effect, during which your real balance is processed for withdrawal. The request can also be made via live chat or by emailing suporte@3tbet.best with the subject line "Responsible Gambling".

Under "Settings" → "Responsible Gaming" in your account dashboard at 3tbet, you will find the "Deposit Limits" and "Loss Limits" options. Set maximum amounts per day, week, or month. Limit reductions take effect immediately. Increases only apply after 7 days — this cooling-off period exists to prevent impulsive decisions. Limits are enforced automatically by the platform: once reached, new deposits or bets are blocked until the next period. All tools are free and require no justification.

If gambling is causing financial, emotional, or relationship problems, the first step is to activate self-exclusion at the 3tbet — is available immediately in your account settings. For emotional support, CVV (Centro de Valorização da Vida) is available by phone at 188, free of charge, 24 hours a day, 7 days a week — including crises related to debt and gambling. The Psychosocial Care Centers (CAPS) of SUS offer free psychological and psychiatric care for behavioral dependencies, including pathological gambling. Read more on the Responsible Gambling.

Did not find what you were looking for? Contact 3tbet support via live chat on the platform or at suporte@3tbet.best. Support is in Brazilian Portuguese, every day.

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Why 3tbet maintains this FAQ center

Most questions that come into support at 3tbet comes up again and again — and for good reason. Creating an account, understanding the bonus rollover, knowing how Pix withdrawals work, setting a deposit limit: these are practical questions that directly affect your experience on the platform. This page exists so you can find answers before needing to open a support ticket — saving your time and ours.

That does not mean the support team at 3tbet hard to reach — quite the opposite. Live chat is available every day directly on the platform, and suporte@3tbet.best typically responds within a few hours in most cases. The idea behind this FAQ page is to resolve the most common situations instantly, leaving human support free for more complex and urgent matters.

About registration and account verification at 3tbet

The account registration process at 3tbet was designed to be fast and hassle-free. You don't need to submit documents right away — registration takes under 2 minutes with just your basic details. Identity verification (KYC) is only required before your first withdrawal above R$ 300.00, and the process is straightforward: a photo ID, proof of address, and a selfie holding your document.

Your CPF is the cornerstone of your account at 3tbet. It serves both as identification and to ensure that Pix withdrawals are only processed to bank accounts under the same CPF as the account holder — which eliminates the risk of fraudulent withdrawals to third parties. That is why it is important to use your real CPF when registering from the start.

Deposits and withdrawals: the essentials you need to know

Pix is, by far, the best option for deposits and withdrawals at 3tbet. Deposits hit your account in seconds at any time of day, with no platform fee. Withdrawals are processed in under 5 minutes in most cases — also fee-free, around the clock, including overnight and on holidays. The minimum deposit is R$ 20.00.

Other methods such as boleto bancário, credit card, PicPay, Mercado Pago, and TED bank transfer are also available. For those using a credit card, it's worth noting that your card operator may classify the transaction as an international purchase or cash advance and apply their own fee — this has nothing to do with 3tbet, which charges nothing extra on the deposit.

Sports Betting: what 3tbet offers Brazilian fans

Football is the heart of Sports Betting at 3tbet. Brasileirão Série A and B, Copa do Brasil, and Libertadores all receive full coverage — from pre-match betting to live markets with cash out available. For each match there are dozens of markets: result, handicap, total goals, corners, cards, top scorer, half-time result, and various combinations.

But the 3tbet goes well beyond football. Volleyball (Superliga), basketball (NBB and NBA), MMA and UFC with fight-by-fight betting, tennis, e-sports, Formula 1, and dozens of other sports are available. Parlay bets let you combine selections from different events to multiply the odds — and consequently your potential payout, with a corresponding increase in risk. Cash out is available on major events so you can settle bets before the final result.

Responsible gambling is non-negotiable at 3tbet

This section exists because it matters, not because regulations require it. Betting should be a leisure activity — controlled, within your available budget, and with no negative impact on your life outside the platform. The 3tbet offers free tools to help with that control: deposit and loss limits, session time alerts, and temporary or permanent self-exclusion.

If you find that gambling is taking more than you planned — financially or emotionally — these tools are available right now in your account settings, with no need to speak to anyone. For more serious situations, CVV is available at 188, free of charge and 24 hours a day. Read more on the dedicated Responsible Gambling.

The information on this page reflects the general terms of the 3tbet and may be updated as the platform evolves. For specific questions about your account, use the live chat or write to suporte@3tbet.best. Also check the Terms and Conditions and the Privacy Policy for detailed information.

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